COVID-19 Updates

Our COVID-19 information page has been designed to ensure that all potential, new and existing clients are aware of our latest updates. Each time there is a new government announcement, we will ensure that this page is updated with any changes to how we operate, so you can have the peace of mind that the information is accurate.

If you have any questions regarding any of our COVID-19 information, our team are always just a phone call away!

Latest Update – 4th January 2021

Due to the announcement made by the government on 4th January, our team have put strict measures in place to ensure the safety of our clients and staff. Our team are able to continue projects on your home, and will be completing surveys and consultations over the phone to minimise contact. The safety of our staff and clients is our main priority, so we have ensured all team members are well versed on the guidance provided by the government and will always look to keep your health at the forefront of our services. If you have any questions or would like to arrange a consultation, then please feel free to speak with our team.

Our COVID-19 Policy

To reassure our clients and staff’s safety, we have implemented strict processes that will be followed throughout every project. Our team are always happy to run through these with you before visiting your home. Precautions include the following:

  • A risk assessment will be carried out before starting work, and access points will be determined to minimising entry to your home.
  • Our team will maintain 2-metre social distancing with one another where possible and where not possible, will wear a face covering. All interactions with clients will be at a 2-metre distance.
  • Team members will be encouraged to regularly wash their hands for at least 20 seconds and between this, will be provided with sanitiser.
  • Back-to-back or side-to-side working between team members will be encouraged rather than face-to-face.
  • Any regular touchpoints will be thoroughly disinfected throughout the day.
  • Our team have been briefed on the COVID-19 symptoms and must contact management should they show any signs. If this is the case, they must quarantine for two weeks and will only be allowed back on site when we have carried out the necessary assessments to ensure that they are safe to do so.